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101 運用脈絡地圖於說服科技之互動設計:以促進健康飲食習慣為例

出版年度:101

 

論文名稱:運用脈絡地圖於說服科技之互動設計:以促進健康飲食習慣為例

 

研究生:陳怡璇   指導教授:游曉貞

 

 


論文簡介:

  近年來設計師已逐漸往社會和行為問題發展,認為設計者必須負起有問題的使用者行為的責任,並透過設計與科技影響人類行為和態度,目的在於從人們的需求為出發點解決問題。隨著使用者經驗為中心(User Experience Design)概念的發展,許多設計流程依賴對使用者的理解來提升設計的品質。為了要設計出符合使用者經驗與期待的產品,設計者需要理解使用者與產品之間的互動經驗,並將這些訊息與設計人員的專業能力與知識相結合,於是脈絡地圖法(Contextmapping)與說服科技(Persuasive technology)便是在如此觀念中產生,因此本研究採用脈絡地圖法擷取使用者飲食改變的經驗並應用於說服互動裝置設計流程,最後將提出促進改變飲食行為互動設計裝置概念圖,並透過訪談評估驗證之。本研究主要目的有三:(1)透過脈絡地圖法探討人們改變飲食行為的正向需求。(2)根據飲食改變參與者所提出的經驗,分析針對飲食行為正向改變之設計概念構想。(3)建置符合參與者需求之互動裝置以促使正向飲食行為改變。研究發現飲食改變現象中自我期許的力量是飲食習慣改變中重要的部份,其中家人與朋友也會影響參與者飲食習慣,整體而言,人們對於自身未來在健康或身型外觀有著正向期待,但人們自我控制力其實有限,而身型或生理的改變比較起單純獲得健康更能激發動力。 In recent years, the concept of user-centered design has given rise to one of the most fundamental changes that designers should be held responsible for problematic user behaviors and influence human behaviors and attitudes through designs and technologies. In order to design the products corresponding to user experiences and expectations, designers should investigate the interactive experiences of users, identify key issues that can affect user behaviors, and then generate design insights and eight design principles, and transform them into design solutions to create positive impact and further improve their quality of life. This study aims to (1) gain insights into user positive diet habits using contextmapping, (2) analyze the design concept of diet change according to the experiences of the participants in positive diet change, and (3) establish interactive devices corresponding to the user needs so as to motivated diet change. The results show that diet change because of the power of self-expectation is a key in diet change; family and friends would also affect the diet habits of the participants. Overall speaking, self control is a limited resource; comparing to a healthy body, the discernible physiological changes can better motivate participants. The purpose of this study is to understand the experience of users by using contextmapping method for developing persuasive installations. Finally, five concepts are proposed to illustrate how findings of the study can be transformed into digital installations for changing diet.

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